“Break The Ice, By Building Intentional Trust” with Oli Stokes
Summary
In this episode of Negotiation Illuminators, Amy Combrinck interviews Oli Stokes, a former British Army officer with extensive experience in Negotiation.
They explore the nuances of Negotiation, emphasising the importance of emotional intelligence, self-management and clarity in communication.
Oli shares insights from his military background and how it shaped his approach to Negotiation in the Financial Services sector.
The conversation delves into building trust, common mistakes in Negotiation and the significance of relationships in achieving successful outcomes.
Key Takeaways
Effective Negotiation is about getting what you want.
Emotional intelligence involves self-regard as well as regard for others.
Clarity about your desires is crucial in Negotiation.
Most people want to help you achieve your goals.
Self-management is key to successful Negotiation.
Building trust quickly can enhance Negotiation outcomes.
Walking meetings can lower psychological barriers.
Listening to understand is more effective than listening to win.
Common Negotiation mistakes include oversharing and lack of clarity.
Negotiation is fundamentally about relationships.
Key Quotes
"It's just part of ordinary life."
"Listening to understand, not to win."
"Negotiation is about relationships."
